Symbolik
All Systems Operational

About This Site

Symbolik® by DeMARK® is a cloud-based financial analytics application delivering institutional-grade charting, technical analysis, advanced features and all things DeMARK.

User Management Operational
Auth0 Management API Operational
Auth0 Custom Domains Operational
Auth0 Management API Operational
Auth0 Search API v3 Operational
Salesforce NA80 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024
Resolved - This incident has been resolved.
Apr 23, 20:03 EDT
Investigating - We are currently investigating the issue and will have a fix out as soon as possible. Will update with further information as we have it.
Apr 23, 19:28 EDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024
Resolved - This incident has been resolved.
Apr 20, 19:55 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 19:43 EDT
Investigating - We are currently investigating an issue causing some charts to not load and maybe impacting symbol/interval changes. We will update again once we have identified a solution.
Apr 20, 17:22 EDT
Apr 19, 2024
Resolved - This incident has been resolved.
Apr 19, 17:17 EDT
Monitoring - We have escalated the issues to senior management at our data provider. They are currently expanding their capacity to accommodate the increased demand.
Apr 19, 12:56 EDT
Apr 18, 2024

No incidents reported.

Apr 17, 2024
Resolved - This incident has been resolved.
Apr 17, 18:58 EDT
Monitoring - Symbolik's upstream data provider is actively developing a solution to manage an unusually high load. We are collaborating closely to ensure the data remains timely and accurate.
Apr 17, 13:00 EDT
Apr 16, 2024
Resolved - This incident has been resolved.
Apr 16, 16:48 EDT
Monitoring - Symbolik Data provider had some interruptions that may affect charts over the last hour. We are monitoring and working on options to backfill now.
Apr 16, 15:15 EDT
Apr 15, 2024
Resolved - data has been backfiled
Apr 15, 17:17 EDT
Update - We have identified that the missing data is limited to only the CBOE BZX Exchange.
Apr 15, 16:04 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 15:19 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 15:19 EDT
Investigating - Our data provider experienced a temporary interruption from approximately 11:20am to 11:50am. We have resumed receiving real-time data and are actively working to backfill the missing data as quickly as possible.
Apr 15, 14:56 EDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.